APA   Click to copy
Xanthos, C. (2004). NHS Complaints Managers: A Study of the Conflicts and Tensions in their Role (PhD thesis). London School of Economics and Political Science.

Chicago/Turabian   Click to copy
Xanthos, Clare. “NHS Complaints Managers: A Study of the Conflicts and Tensions in Their Role.” PhD thesis, London School of Economics and Political Science, 2004.

MLA   Click to copy
Xanthos, Clare. NHS Complaints Managers: A Study of the Conflicts and Tensions in Their Role. London School of Economics and Political Science, 2004.

@phdthesis{xanthos2004a,
  title = {NHS Complaints Managers: A Study of the Conflicts and Tensions in their Role},
  year = {2004},
  organization = {London School of Economics and Political Science},
  author = {Xanthos, Clare},
  howpublished = {}
}