APA   Click to copy
Xanthos, C. (2005). Conflicts and Tensions in the Role of NHS Complaints Managers. Health Care Risk Report, 11, 14.

Chicago/Turabian   Click to copy
Xanthos, Clare. “Conflicts and Tensions in the Role of NHS Complaints Managers.” Health Care Risk Report 11 (2005): 14.

MLA   Click to copy
Xanthos, Clare. “Conflicts and Tensions in the Role of NHS Complaints Managers.” Health Care Risk Report, vol. 11, 2005, p. 14.

@article{xanthos2005a,
  title = {Conflicts and Tensions in the Role of NHS Complaints Managers},
  year = {2005},
  journal = {Health Care Risk Report},
  pages = {14},
  volume = {11},
  author = {Xanthos, Clare}
}